Shipping policy
Veil of Scents
We aim to deliver your fragrances safely, quickly, and in perfect condition.
Order Processing
All orders are processed within 1–3 business days after confirmation.
Orders are not processed or shipped on weekends or public holidays.
In case of high order volume, processing may take slightly longer.
Delivery Time
Standard delivery time is 3–7 business days depending on your location.
Remote areas may require additional time for delivery.
Shipping Charges
Shipping charges (if applicable) will be displayed at checkout before payment.
We may offer free shipping on selected promotions or minimum order values.
Cash on Delivery (COD)
COD is available in selected areas.
Please ensure someone is available to receive the order and provide exact cash payment.
Order Tracking
Once your order is shipped, you will receive tracking details via SMS or email (if available).
You can use these details to track your shipment status.
Delivery Issues
If delivery is delayed due to courier issues, weather, or unforeseen circumstances, we will coordinate with the shipping provider to resolve it.
Please ensure your shipping address and contact number are correct to avoid delays.
Undeliverable Orders
If a delivery attempt fails due to incorrect address or customer unavailability, the order may be returned to us.
Re-shipping charges may apply in such cases.
Contact Us
For any shipping-related queries, feel free to contact our support team.
Veil of Scents
Delivering elegance to your doorstep. ✨